top of page

Privacy Policy

This Privacy Policy describes how CloakBox ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website, www.cloakbox.com ("Website"), and interact with our services. We are committed to protecting your privacy and ensuring the security of your personal information.

CloakBox Privacy Policy

​

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, and payment details when you place an order on our Website or communicate with us.

1.2 Automatically Collected Information: When you visit our Website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, and pages visited. We may use cookies and similar technologies to collect this information.

​

2.  Use of Personal Information

2.1 We use the personal information we collect for the following purposes:

  • Process and fulfill your orders for our Products.

  • Communicate with you regarding your orders, inquiries, and customer service requests.

  • Improve and personalize your experience on our Website.

  • Send you promotional materials, offers, and updates about our Products, subject to your consent where required by applicable laws.

  • Conduct research and analytics to better understand our customers and improve our products and services.

  • Comply with legal obligations and enforce our terms and conditions.

​

3. Sharing of Personal Information

3.1 We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in operating our business and providing services to you, such as shipping companies and payment processors. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect its confidentiality.

  • Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction, subject to customary privacy safeguards.

  • With Your Consent: We may share your personal information with your consent or as otherwise disclosed at the time of collection.

​

4. Data Retention

4.1 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

​

5. Security Measures

5.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee 100% security. Please note that you share your personal information with us at your own risk.

​

6. Your Rights

6.1 You have certain rights regarding your personal information, subject to applicable laws. These may include:

  • The right to access, correct, or update your personal information.

  • The right to request the deletion of your personal information.

  • The right to object to or restrict the processing of your personal information.

  • The right to withdraw your consent, where we rely on your consent for processing your personal information.

6.2 To exercise your rights or if you have any questions or concerns about the processing of your personal information, please contact us using the contact details provided in Section 8.

​

7. Third-Party Links

7.1 Our Website may contain links to third-party websites or services that are not operated or controlled by CloakBox. This Privacy Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

​

8. Contact Us

8.1 If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: cloakboxservice@gmail.com

bottom of page