Terms and conditions
1. Eligibility
1.1 You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Website and purchase our Products. By using the Website and placing an order, you represent and warrant that you meet the eligibility requirements.
2. Ordering and Purchase
2.1 By placing an order on the Website, you make an offer to purchase a mystery box from CloakBox. CloakBox reserves the right to accept or decline your offer at its sole discretion. If your offer is accepted, CloakBox will process the payment and prepare your mystery box for shipment.
2.2 CloakBox reserves the right to cancel or refuse any order for any reason, including but not limited to limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or suspicion of fraudulent activity. In such cases, CloakBox will notify you and provide a refund for the cancelled or refused order.
3. Pricing and Payment
3.1 The prices displayed on the Website are quoted in the currency specified and are subject to change without notice. All applicable taxes and shipping charges will be added to the final purchase price during the checkout process.
3.2 Payment for the Products must be made at the time of placing the order. CloakBox accepts payment through the payment methods specified on the Website. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method and authorize CloakBox to charge the total order amount to that payment method.
4. Shipping and Delivery
4.1 CloakBox will make reasonable efforts to ship the Products within the estimated timeframe provided on the Website. However, shipping and delivery times may vary depending on your location and other factors beyond our control. CloakBox shall not be liable for any delays or damages arising from the shipping or delivery process.
4.2 Risk of loss or damage to the Products passes to you upon delivery. It is your responsibility to provide accurate shipping information. CloakBox shall not be held responsible for any loss or damage resulting from inaccurate or incomplete shipping information provided by you.
5. Returns and Refunds
5.1 CloakBox aims to provide a satisfactory shopping experience. If you are not completely satisfied with your purchase, you may be eligible for a return or refund, subject to the conditions outlined in our Return and Refund Policy, available on the Website.
6. Intellectual Property
6.1 All intellectual property rights, including but not limited to trademarks, logos, designs, and copyrights, displayed on the Website are the property of CloakBox or its licensors. You are strictly prohibited from using, reproducing, modifying, or distributing any of the intellectual property without the express written consent of CloakBox.
7. Limitation of Liability
7.1 To the maximum extent permitted by law, CloakBox shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of the Website or the purchase of Products, including but not limited to loss of profits, loss of data, or loss of business opportunities.
8. Indemnification
8.1 You agree to indemnify and hold CloakBox and its directors, officers, employees, and agents harmless from and against any claims, losses, damages, liabilities, costs, and expenses arising out of or in connection with your use of the Website or the purchase of Products.
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